To exercise your rights, please use the details in section ‘Contact details’. In doing so, please make sure that we are able to clearly identify you.
Right to information and right of access
You are entitled to request information from us about the processing of your data. To do so, you can exercise a right of access with regard to the personal data concerning you that we are processing.
The data will be made available to you within 20 working days of our receipt of your request.
Right to rectification and erasure
You can demand that we rectify inaccurate data. Provided that the legal requirements are met, you can demand the completion or erasure of your data.
To demand the erasure of your data, please send your request in writing or contact us by phone. See Section contact for contact details.
This does not apply to data that is required for billing or accounting purposes or is subject to a statutory retention obligation.
The data will be erased within 20 working days of our receipt of your request.
Provided that the legal requirements are met, you are entitled to receive the data you have provided to us in a structured, commonly used and machine-readable format and, where technically feasible, have the data transmitted to a third party.
Right to object
Right to object to direct marketing
Furthermore, you can object to the processing of your personal data for marketing purposes at any time. Please note that, for organisational reasons, your objection might overlap with the use of your data as part of an ongoing campaign.
Objection to data processing on the legal grounds of a legitimate interest
Moreover, you are entitled to object to the processing of data by us at any time if the processing is based on the legal grounds of a legitimate interest. In this case, we will stop processing your data unless, in accordance with the statutory regulations, we are able to demonstrate compelling legitimate reasons to continue processing the data that override your rights.
Withdrawal of consent
If you have given us consent to process your data, you can withdraw it at any time with future effect. This does not affect the lawfulness of data processing up to the point of your withdrawal.